These terms govern the use of the DeepAnchor app (the “App”) by Raimund Schlotmann, trading as “Leadership and Soul” (the “Provider”). Full details are set out in the legal notice.
DeepAnchor is intended for people aged 18 and over. Younger persons may not use the app. By registering you confirm that you are at least 18 years old.
If we learn that an account is held by a younger person, we delete it. In that case the period already paid for is refunded pro rata — through the store; where that is not possible there, directly by us.
DeepAnchor is an application for personal development in everyday life (micro-learning): users set themselves “anchors”, are reminded and record their progress. No specific outcome is owed.
Use of DeepAnchor is free of charge for 35 days from your first access; during that time the scope of DeepAnchor Plus is available to you. After that, continued use requires paid access, unless a coach provides you with a period of access.
Paid access and question packs are purchased through the purchasing system of the App Store you obtained the app from. The purchase contract for the access is concluded with the operator of that store; their terms govern payment, invoicing, refunds and withdrawal.
The contract you conclude with us is the usage contract for the app and the services provided within it — through your registration, whether or not you pay. These terms govern that usage contract.
Access begins once the store confirms the purchase and runs for the period purchased.
Access is purchased with a term of one month or one year. Prices are shown in the app and in the store.
Access is purchased through the store's purchasing system; whether and how it renews is governed by the store operator's terms. Under its current terms, access renews automatically for the same period unless you cancel there beforehand. Renewal is processed and charged through the store's purchasing system.
You cancel in the subscription management of the respective store, up to 24 hours before the end of the current period. The app takes you there from the settings.
Question packs are one-off purchases with no term and no renewal.
After expiry or cancellation your account and your content remain in place for a further six months; after that we delete them. We will give you at least fourteen days’ notice before deletion. Further detail on retention is set out alongside this in our privacy policy.
Access and question packs are purchased through the App Store's purchasing system. Any right of withdrawal from that purchase is governed by the store operator's terms and is exercised there; that is where the purchase was concluded, and that is where it is reversed. How to declare a withdrawal there is described in the store's help; the app takes you there from the settings. Irrespective of that, you can delete your account with us at any time; this ends the usage contract.
The prices displayed in the store at the time of purchase apply. All prices are final prices including VAT.
We may change prices for future periods. We will notify you of any change in text form at least six weeks before the start of the period concerned. You may cancel before the change takes effect; if you do not, the change is deemed accepted. We will point out this right and the significance of your silence separately in that notice.
Periods already paid for are not affected by a price change.
Payment is handled by the store. If a charge fails or a payment is reversed, the store may suspend or end your access.
If your paid period ends without a new one beginning, access is suspended. Your content is retained for six months (section 5); you can return at any time without losing anything.
Access to Regulation — the calming exercises — remains available to you even while access is suspended.
Each access includes a monthly number of questions to the AI coach; the number follows from the plan you chose and is shown in the app. The monthly allowance starts afresh on the first day of each calendar month; unused questions expire and are neither carried over nor refunded.
Question packs purchased separately do not expire at the end of the month. They remain available for as long as your account exists and are only drawn on once the monthly allowance is used up.
Each plan includes a storage volume for your own files; it is shown in the app. If you move to a plan with a smaller volume and your stored files exceed it, the existing files remain and stay accessible; you can only add new files once you are below the limit again. We do not delete anything of our own accord.
We reserve the right to suspend operation of the AI coach temporarily if the combined cost across all users reaches a ceiling we have set. For the duration of such a suspension you cannot ask questions; questions already used are not counted against you, and purchased questions remain. All other functions of the app remain usable.
Your monthly allowance does not expire for the days of a suspension: we credit you the corresponding share, and those questions remain for as long as your account exists. If a suspension lasts longer than fourteen consecutive days, we extend your paid period by the days of the suspension.
If a purchase settled through the store is refunded, the access it granted ends. Purchased questions are taken back to the extent they have not yet been used; a negative balance does not arise. Your own content remains unaffected.
DeepAnchor is not a medical device. The app is not intended to diagnose, prevent, monitor, predict, treat or alleviate disease or ailments.
The app does not replace medical, psychological or therapeutic treatment. In acute crises please seek professional help — for example emergency services 112 in the EU, an emotional support helpline, or your local emergency number.
The Provider grants you a simple, non-transferable right to use the App privately. Software, design and the “DeepAnchor” brand remain the property of the Provider. Content provided by your coach remains their property and may be used only within the App.
Content you create remains yours. As it is end-to-end encrypted, the Provider has no access to it.
You will not use the App abusively and will not impair its operation. Keep your access data and your recovery code safe.
Important: without your recovery code, encrypted content cannot be restored after loss of the device — not even by the Provider.
The Provider strives for reliable operation but does not owe uninterrupted availability. Maintenance, faults or force majeure may temporarily restrict use.
We may discontinue individual ways of accessing the app where the service remains available unchanged by another route — unchanged meaning: for you, on your device. We will give at least six weeks’ notice in text form before doing so.
The Provider is liable without limitation for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act. For slightly negligent breach of material contractual obligations, liability is limited to the typical, foreseeable damage; otherwise it is excluded. If your recovery code is lost, encrypted content cannot technically be restored — not even by the Provider; the liability rules above remain unaffected.
We may change these terms where the law or case law changes, where functions are added or discontinued, or where we put a provision more clearly. The scope and the price of the service you have paid for are not covered by this; price changes are governed by section 7 and its own procedure.
We will notify you of changes in text form at least six weeks before they take effect. If you do not object before they take effect, they are deemed accepted; if you do object, the contract ends when your current period expires. We will point out your right to object and the significance of your silence separately in that notice.
DeepAnchor uses open-source software by third parties. We thank their authors; the respective licence terms continue to apply.
In the iOS and Android app: Capacitor and its plugins for local notifications and push notifications (Ionic; MIT licence).
We will send you the full licence texts on request to info@leadershipandsoul.de.
German law applies. Mandatory consumer protection provisions of your country of residence remain unaffected.
Should any provision be invalid, the validity of the remaining provisions remains unaffected.
As of: August 2026